Privacy Policy
Effective Date: November 2025
Entity: CSS Group of Companies
Website: https://cssgroup.ca
Who We Are
CSS Group of Companies (“CSS Group”, “we”, “our”, or “us”) represents a collective of brands and business units serving uniform, safety, and protective-apparel markets across Canada and abroad. Our digital properties — including CSS Group, Urban Tactical, Hi-Vis City, The Range, and related brand portals — are managed collectively under CSS Group of Companies.
This Privacy Policy explains how we collect, use, and protect information obtained through our websites and online services.
Comments and Forms
When visitors leave comments or submit forms on our website, we collect the data shown in the form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.
Media
If you upload images or files to our website (for example, through product submissions, applications, or inquiries), please avoid including embedded location data (EXIF GPS). Visitors may be able to extract location data from publicly visible images.
Cookies
Our websites use cookies to enhance your browsing experience. Cookies are small files stored on your device that help remember preferences and enable secure sessions.
If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience; these last up to one year.
Temporary cookies may be used to test browser compatibility or remember your login preferences.
Login and display settings cookies are retained for your chosen duration (typically two days to one year).
Cookies related to publishing or editing content may also be set for site contributors.
You can control or delete cookies through your browser settings; however, some features of our site may not function as intended without them.
Embedded and Linked Content
Our websites may include embedded content such as videos, articles, or product feeds from other sources (e.g., YouTube, Instagram, manufacturer portals). Embedded content behaves as if you have visited the originating website directly.
These third-party websites may collect data, use cookies, and track your interaction according to their own privacy policies.
Data Sharing
If you request a password reset, your IP address will be included in the reset email for security purposes.
We do not sell or rent your personal information. Data may be shared only with trusted service providers who assist in site operation, analytics, spam detection, and secure communication.
Data Retention
Comments and Submissions: Retained indefinitely for reference and moderation purposes.
Registered Users: Information provided in user accounts or B2B portals is stored securely and can be viewed, updated, or deleted by the user (except usernames).
Transactional and Program Data: May be retained as required by law or for administrative and auditing purposes.
Your Rights
You may request an exported file of the personal data we hold about you, including information provided through forms or accounts. You may also request deletion of your personal data, subject to any legal or security retention requirements.
Requests can be sent to privacy@cssgroup.ca.
Data Protection
We take security seriously. All data is processed and stored on secure servers with industry-standard encryption and access control. Only authorized personnel within CSS Group or its contracted service providers may access your information for legitimate business purposes.
Where Your Data Is Sent
Visitor submissions and comments may be verified through automated spam detection services. Certain information may also be securely transmitted to third-party systems for analytics, shipping, or customer-service purposes, consistent with this policy.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. The “Effective Date” above will always indicate the latest revision. Continued use of our site implies your acceptance of the most recent version.
Contact Us
For questions or concerns regarding this Privacy Policy or your personal data, please contact:
CSS Group of Companies
📧 privacy@cssgroup.ca
🌐 https://cssgroup.ca
