Customer Experience Manager

READY TO LEAD THE EXPERIENCE?

Urban Tactical is looking for a Customer Experience Manager who can turn great service into an exceptional customer experience.

If you’re a strong people leader, natural problem-solver, and thrive in a fast-paced environment, this could be your next move.

As our CEX Manager, you’ll lead and develop our customer experience team, drive service excellence, solve challenges, and help shape how our customers experience Urban Tactical every day.

WHAT YOU BRING:

  • Strong leadership & communication skills
  • Customer service or retail management experience
  • A passion for developing people
  • Organization, accountability & initiative
  • The ability to stay calm and focused when things get busy
  • ERP/CRM experience is a big plus

Lead the team. Elevate the experience. Grow with us.

Ready to make an impact?

Apply today and join the Urban Tactical team. Tell us why we should hire YOU! 

Apply for This Position

Submit your application and supporting information below.

Attach Documents

Upload your Resume and Cover Letter below.

Click to upload | Drop files hereMaximum file size is 10 MB.
Allowed Type(s): .pdf, .doc, .docx
Click to upload | Drop files hereMaximum file size is 12 MB.
Allowed Type(s): .pdf, .doc, .docx

CSS Group of Companies © 2025