Position Summary
We are seeking a detail-oriented and organized Custom Shop (Production) Coordinator to support the day-to-day operations of our production department. This role is responsible for coordinating custom orders, managing production workflows, maintaining accurate ERP system records, and ensuring quality standards are consistently met. Sewing knowledge or hands-on sewing experience is highly valued, as this position works closely with production teams to support custom manufacturing processes and troubleshoot production-related issues.
The ideal candidate thrives in a fast-paced environment, has excellent communication and organizational skills, and demonstrates strong attention to detail in all aspects of production coordination.
Key Responsibilities
- Coordinate and track custom production orders from intake through completion and shipment.
- Enter and maintain accurate information within the ERP system, including work orders, inventory updates, production timelines, and order status.
- Collaborate with production staff, sewing operators, and management to ensure production schedules and customer deadlines are met.
- Review specifications, measurements, materials, and production requirements for accuracy before release to production.
- Assist with production planning, workflow organization, and prioritization of custom orders.
- Monitor quality standards throughout the production process and identify discrepancies or issues proactively.
- Support troubleshooting of sewing or production-related concerns as needed.
- Maintain accurate records, documentation, and reporting related to production activities.
- Communicate effectively with internal departments regarding order changes, timelines, inventory, and production updates.
- Assist with inventory coordination and material usage tracking.
- Ensure a clean, safe, and organized work environment.
Qualifications
- Previous experience in a production coordination, manufacturing, or custom shop environment preferred.
- Sewing knowledge or hands-on sewing experience considered a strong asset.
- Experience working with ERP systems and production software.
- Exceptional attention to detail and accuracy.
- Strong organizational and time management skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office applications, particularly Excel.
- Problem-solving mindset with the ability to work independently and collaboratively.
- Experience in custom manufacturing, textile, apparel, or related industries is an asset.
Key Competencies
- Attention to Detail
- Production Coordination
- ERP System Management
- Quality Assurance
- Time Management
- Communication
- Team Collaboration
- Problem Solving
- Adaptability
Working Conditions
- Combination of office and production floor environment.
- May require standing, walking, and occasional lifting of materials or products.
- Fast-paced manufacturing setting with changing priorities and deadlines.
